Querious Support & Documentation

How can Querious help you?

Enhance Attorney-Client Conversations with Querious

Querious seamlessly integrates with virtual meeting platforms to provide real-time legal insights and automated meeting summaries allowing you to maximize advice and minimize admin work.

Adding Querious to Your Virtual Meetings

Via Querious Website

• Visit app.querious.ai and click 'Get Started for Free'.
• Sign up with your email and information.
• Check your inbox for an automated email from support@querious.ai and click the confirmation link to verify your email address.
• The confirmation link will take you to a page where you can select your plan (Free, Core, or Enterprise). Follow the prompts to sign up.
• After signing up, log in at app.querious.ai/sign-in .
• Navigate to 'Integrations' and click 'Connect' for Microsoft Teams or Zoom.
• Authorize necessary permissions to complete the setup.

Via Zoom App Marketplace

• Open the Zoom App Marketplace.
  • Further information about using Zoom Apps can be found here.
• Search for 'Querious' and click 'Add'.
• Log in at app.querious.ai/sign-in . and connect Zoom under 'Integrations'.

Via Microsoft Teams

• Open Microsoft Teams and go to Apps.
• Search for 'Querious' and click 'Install'.
• Complete the setup in the App Marketplace.
• Log in at app.querious.ai/sign-in . and connect your calendar under 'Integrations'.

👷 If you are encountering any issues getting started, please see the troubleshooting guide.

Using Querious in Virtual Meetings

Real-Time Insights

Querious provides in-meeting legal insights, suggested questions, and content references.

• Start a virtual meeting and click the Querious ('Q') icon to open the sidebar.
• If the sidebar does not appear, click 'Add Bot' in the Querious panel.
• If no prompts appear in the sidebar, ensure your microphone is enabled.

Post-Meeting Summaries

Querious generates a summary including key legal issues and a draft billing entry.

• Summaries are sent automatically to the email associated with your Querious account after the meeting ends.
• If the summary email does not appear a few minutes after the meeting ends, check your spam/junk folder and ensure emails from '@querious.ai' are included in your safe senders list.
• Ensure the meeting ended properly and Querious was active.

Accessing Past Meeting Summaries

• Log in at app.querious.ai/sign-in.
• Navigate to the 'Completed Meetings' tab to access previous meeting summaries.

Removing Querious

Via the Querious Website

• Log in at app.querious.ai/sign-in.
• Go to 'Integrations' and click 'Disconnect' next to Querious.

Via Zoom app

• Log in to your Zoom account and navigate to the Zoom App Marketplace.
• Click Manage >> Added Apps or search for the 'Querious' app.
• Select the 'Querious' app.
• Click Remove.

What happens when I remove Querious?

• All permissions will be revoked, and Querious will no longer join meetings.
• We delete user meeting data.
• For more information, please see our Privacy Policy.

Troubleshooting & FAQs

Installation Issues

• Didn't receive a confirmation email?
  Check your spam/junk folder and ensure emails from @querious.ai are included in your safe senders list.
• Cannot log in?
  Ensure you are using the same email registered with Querious and your password is correct.
• Integrations not appearing?
  Go to 'Integrations' in your Querious dashboard and try reconnecting.
• Bot not showing up in meetings?
  Check that Querious is enabled in your Zoom/Microsoft Teams permissions.

Zoom-Specific Issues

• Querious is not joining my Zoom meeting
  Ensure Zoom Apps are enabled in your Zoom account settings.
• Querious sidebar is not displaying in Zoom
  - Click 'Apps' in Zoom and manually select Querious.
  - Ensure your Zoom client is updated to the latest version.
• Querious stopped working mid-meeting
  - Check your internet connection.
  - Restart Zoom and try again.
  - You may need to manually add the bot by pasting the meeting URL at the bottom of the 'Upcoming Meetings' tab and click 'Add Querious.'

General Questions

• Does Querious store meeting transcripts?
  No, Querious does not store audio or transcripts. All audio and transcription data is deleted after processing.
• Can I remove Querious from my meetings?
  Yes, follow the removal instructions above.
• What happens to my data if I remove Querious?
  Meeting data is deleted. Summaries and insights are no longer accessible. Account details remain for billing purposes.

Privacy & Security

Querious ensures confidentiality and compliance with legal industry standards:

• No client data is stored or used for AI training.
• Audio and text snippets are deleted immediately after meetings.
• End-to-end encryption for all communications.

For more details, visit our Privacy Policy.

Need Help? Contact Querious Support

📧 Email: support@querious.ai

📅 Hours: Monday – Friday, 8 AM – 8 PM EST

⏳ Response Time: 24 hours

📌 Please visit our Support page